SmartPrint Help - Clayton State University

If your SmartPrint document is significantly smudged, faded, streaked, spotty or creased, we will provide you a refund or a free re-print of the same document. Bring the entire print job to the LakerCard Center for review and instructions for re-printing.

If you are looking for more details, kindly visit uprintingplus.

User errors, such as typos, printing the wrong document, or printing blank or unwanted pages, will not be refunded. To prevent printing blank or unwanted pages, always preview your document using “Print Preview” before printing. When sending the document to print, indicate a specific page range that excludes blank pages

If there is a printer jam while your job is printing, do not turn the printer off. The printer will re-print your job once the jam has been cleared. SmartPrint will not charge you for the lost page or pages.

ALWAYS begin by selecting Print Preview to see if there are blank or unwanted pages...this is especially important when printing from a website!

After previewing your document, select:

1. File, Print
2. Select either SmartPrint BW or SmartPrint Color from your list of available printers
3. In the Page Range box, indicate which pages you want to print
4. Click OK

You will be presented with a pop-up box requiring that you enter information for identification of the print job at the Release Station.

1. Enter your name in the field indicated - This will be used to identify your job at printing
2. Enter a password - Remember this password. You will need to enter it to release this document for printing. This password is case-sensitive

Your document name or the URL of the web page you are printing is automatically included and will appear at the release station.

1. Click Print
2. Proceed to a SmartPrint Release Station to release your document to print using the screen prompts. As a reminder, SmartPrint only accepts the LakerCard for payment and requires that you have enough available funds on your card to cover the entire document. SmartPrint only prints an entire document...no partial printing.

Documents are held in the print queue for a maximum of two hours. If they are not printed in that timeframe, they are automatically deleted from the print queue. If your print job has been deleted by the system, you will have to re-queue it to print.

Remember that print jobs are listed by a document name or a URL. Make a note of the document name or URL your are printing. Also look for your name listed in the print queue.

In most cases, this happens because there were additional pages at the end of your document or web page that were included by the author of the page or document. To avoid this problem, ALWAYS preview your document using Print Preview and select only those page you wish to print. For additional information, review the How to queue a Document to Print page.

Refunds are not given for blank pages. For additional information about refunds, visit the SmartPrint Refunds.

@31East 

Welcome to the HP Community --

Reference

Category Software & Drivers 

Operating System / version = Windows / Windows 11

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Printer - HP Smart / HP Smart Printing queue

If you are referring to HP Smart Printing, the print queue is separate from the HP Smart application.

That said, HP Smart should likely install the HP Smart Printing queue when you install the app.

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store . HP Smart requires that you sign in using your HP Account credentials. HP Smart benefits when the full driver printer software is also installed.

HP Smart Printing – When supported, “Smart Printing” is an installed HP Smart driver option in the printer list. Access HP Smart Printing when choosing the Printer to be used in the current job setup. Example: Open HP Smart > Open the content to be printed > Printer (list – top left of menu) > Select HP Smart Printing -- Note – HP Smart Printing supports Custom Presets (Shortcuts) and printing in Word.

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For more Smart Print Solutionsinformation, please contact us. We will provide professional answers.

Printer - Full Feature Software / Full Software Solution

There is also a Full Feature Software / Full Software Solution driver set for this printer along with the Universal Print Driver.

If you are running a supported version of Windows, consider installing the Full Driver printer software.

HP Color LaserJet Pro MFP M283cdw/M283fdw Printer Full Software Solution 

The following might be true for Laser printers:

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

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Printer - Universal Scan Software

There is also (again, for Windows), the Universal Scan Software -- the USS installs as a stand alone or can be installed after you install the Full Feature / Full Software driver.

HP Universal Scan Software - Model and Operating System version Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note: When supported, HPUS can be installed as standalone or installed after the full feature printer software.

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References / Resources

HP Color LaserJet Pro MFP M282-M285 - User Guide 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents,Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Color LaserJet Pro MFP M283cdw  

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