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Current best practices for environmental cleaning procedures in patient care areas, as well as cleaning for specific situations (e.g., blood spills) and for noncritical patient care equipment.
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The materials on this page were created for use in global healthcare facilities with limited resources, particularly in low- and middle-income countries. U.S. healthcare facilities should reference other webpages for environmental cleaning resources.
This chapter provides the current best practices for environmental cleaning procedures in patient care areas, as well as cleaning for specific situations (e.g., blood spills) and for noncritical patient care equipment; see summary in Appendix B1 ' Cleaning procedure summaries for general patient areas and Appendix B2 ' Cleaning procedure summaries for specialized patient areas.
The determination of environmental cleaning procedures for individual patient care areas, including frequency, method, and process, should be based on the risk of pathogen transmission.
This risk is a function of the:
These three elements combine to determine low, moderate, and high risk'more frequent and rigorous (with a different method or process) environmental cleaning is required in areas with high risk. Risk determines cleaning frequency, method, and process in routine and contingency cleaning schedules for all patient care areas. This risk-based approach is outlined in Appendix A ' Risk-assessment for determining environmental cleaning method and frequency.
Probability of contamination: Heavily contaminated surfaces and items require more frequent and thorough environmental cleaning than moderately contaminated surfaces, which in turn require more frequent and rigorous environmental cleaning than lightly or non-contaminated surfaces and items.
Vulnerability of patients to infection: Surfaces and items in care areas containing vulnerable patients (e.g., immunosuppressed) require more frequent and rigorous environmental cleaning than surfaces and items in areas with less vulnerable patients.
Potential for exposure to pathogens: High-touch surfaces (e.g., bed rails) require more frequent and rigorous environmental cleaning than low-touch surfaces (e.g., walls).
Every facility should develop cleaning schedules, including:
Checklists and other job aids are also required to ensure that cleaning is thorough and effective.
These aspects are covered in more detail in 2.4.3 Cleaning checklists, logs, and job aids.
For all environmental cleaning procedures, always use the following general strategies:
Proceed only after a visual preliminary site assessment to determine if:
Proceed from cleaner to dirtier areas to avoid spreading dirt and microorganisms. Examples include:
Figure 9. Example of a cleaning strategy from cleaner to dirtier areas
Proceed from high to low to prevent dirt and microorganisms from dripping or falling and contaminating already cleaned areas. Examples include:
Proceed in a systematic manner to avoid missing areas'for example, left to right or clockwise (Figure 10).
In a multi-bed area, clean each patient zone in the same manner'for example, starting at the foot of the bed and moving clockwise.
Figure 10. Example of a cleaning strategy for environmental surfaces, moving in a systematic manner around the patient care area
Clean spills of blood or body fluids immediately, using the techniques in 4.5 Spills of blood or body fluids.
The identification of high-touch surfaces and items in each patient care area is a necessary prerequisite to the development of cleaning procedures, as these will often differ by room, ward and facility. See Appendix C ' Example of high-touch surfaces in a specialized patient area. Perform assessments and observations of workflow in consultation with clinical staff in each patient care area to determine key high-touch surfaces.
Include identified high-touch surfaces and items in checklists and other job aids to facilitate completing cleaning procedures. See 2.4.3 Cleaning checklists, logs, and job aids.
General patient areas include:
Three types of cleaning are required for these areas:
Generally, the probability of contamination or the vulnerability of the patients to infection is low, so these areas may require less frequent and rigorous (e.g., method, process) cleaning than specialized patient areas.
General outpatient or ambulatory care wards include waiting areas, consultation areas, and minor procedural areas.
Footnote e:
If there is prolonged time between procedures or local conditions that create risk for dust generation/dispersal, re-wipe surfaces with disinfectant solution immediately before the subsequent procedure.
Handwashing sinks, thoroughly clean (scrub) and disinfect
Sluice areas/sinks or scrub areas
All Scheduled basis (e.g., weekly, monthly) and when visibly soiled Clean Low-touch surfaces; see 4.2.4 Scheduled cleaningRoutine cleaning of inpatient areas occurs while the patient is admitted, focuses on the patient zones and aims to remove organic material and reduce microbial contamination to provide a visually clean environment.
Note: This occurs when the room is occupied, and systems should be established to ensure that cleaning staff have reasonable access to perform routine cleaning.
Handwashing sinks
Scheduled basis (e.g., weekly) and when visibly soiled Clean Low-touch surfaces; see 4.2.4 Scheduled cleaningTerminal cleaning of inpatient areas, which occurs after the patient is discharged/transferred, includes the patient zone and the wider patient care area and aims to remove organic material and significantly reduce and eliminate microbial contamination to ensure that there is no transfer of microorganisms to the next patient.
Terminal cleaning requires collaboration between cleaning, IPC, and clinical staff to delineate responsibility for every surface and item, including ensuring that:
It is important that the staff responsible for these tasks are identified in checklists and SOPs to ensure that items are not overlooked because of confusion in responsibility.
Scheduled cleaning occurs concurrently with routine or terminal cleaning and aims to reduce dust and soiling on low touch items or surfaces. Perform scheduled cleaning on items or surfaces that are not at risk for soiling under normal circumstances, using neutral detergent and water. But if they are visibly soiled with blood or body fluids, clean and disinfect these items as soon as possible.
Walls, baseboards and corners
Monthly See Appendix D ' Linen and laundry management Window blinds, bed curtains Annually See Appendix D ' Linen and laundry management Window curtainsToilets in patient care areas can be private (within a private patient room) or shared (among patients and visitors). They have high patient exposure (i.e., high-touch surfaces) and are frequently contaminated. Therefore, they pose a higher risk of pathogen transmission than in general patient areas.
Toileting practices vary, in terms of both the types of toilets in use (e.g., squat or sit, wet or dry) and the adherence to correct use. Therefore, needs for cleaning and disinfection vary. In some cases, more than twice daily cleaning and disinfection may be warranted.
Depending on resource and staffing levels, dedicated cleaning staff posted at shared toilets in healthcare facilities could reduce risk associated with these areas.
Floors generally have low patient exposure (i.e., are low-touch surfaces) and pose a low risk for pathogen transmission. Therefore, under normal circumstances they should be cleaned daily, but the use of a disinfectant is not necessary.
There are situations where there is higher risk associated with floors (e.g., high probability of contamination), so review the specific procedures in 4.2 General patient areas and 4.6 Specialized patient areas for guidance on frequency of environmental cleaning of floors and when they should also be disinfected.
Figure 11. Illustration of mopping strategy, working toward the exit
Regardless of the risk-level of an area, spills or contamination from blood or body fluid (e.g., vomitus), must be cleaned and disinfected immediately using a two-step process.
Specialized patient areas include those wards or units that provide service to:
Pay special attention to roles and responsibilities for environmental cleaning.
This vulnerable population is more prone to infection and the probability of contamination is high, making these areas higher risk than general patient areas.
Unless otherwise indicated, environmental surfaces and floors in the following sections require cleaning and disinfection with a facility-approved disinfectant for all cleaning procedures described.
Operating rooms are highly specialized areas with a mechanically controlled atmosphere where surgical procedures are performed. These require environmental cleaning at three distinct intervals throughout the day:
Because operating rooms are highly specialized areas, the surgery department clinical staff usually manages environmental cleaning. Operating room nurses and their assistants sometimes perform cleaning duties along with, or sometimes instead of, general cleaning staff.
Critical and semi-critical equipment in the operating rooms require specialized reprocessing procedures and are never the responsibility of environmental cleaning staff. The processes described below pertain only to the cleaning and disinfection of environmental surfaces and the surfaces of noncritical equipment.
Where multiple staff are involved, clearly defined and delineated cleaning responsibilities must be in place for cleaning of all environmental surfaces and noncritical patient care equipment (stationary and portable). The use of checklists and SOPs is highly recommended.
Wipe all horizontal surfaces in the room (e.g., furniture, surgical lights, operating bed, stationary equipment) with a disinfectant to remove any dust accumulated overnight.
If there was no written confirmation or terminal cleaning on the previous day, do a full terminal clean (see Terminal Clean on this table).
Thoroughly clean and disinfect portable patient-care equipment that is not stored within the operating room, such as suction regulators, anesthesia trolley, compressed gas tanks, x-ray machines, and lead gowns, before introduction into the operating room.
Before and after each procedure Remove all used linen and surgical drapes, waste (including used suction canisters, ¾ filled sharps containers), and kick buckets, for reprocessing or disposal.Clean and disinfect:
Thoroughly clean and disinfect portable patient-care equipment that is not stored within the operating room before removal from the operating room. Examples include:
Have dedicated supplies and equipment for the OR (e.g., mops, buckets).
Use fresh mops/floor cloths and mopping solutions for every cleaning session, including between procedures.
Use fresh cleaning cloths for every cleaning session, regularly replacing them during cleaning and never double-dipping them into cleaning and disinfectant solutions.
Departments or areas where medication is prepared (e.g., pharmacy or in clinical areas) often service vulnerable patients in high-risk and critical care areas, in addition to other patient populations.
The staff who work in the medication preparation area might be responsible for cleaning and disinfecting it, instead of the environmental cleaning staff.
Develop detailed SOPs and checklists for each facility to identify roles and responsibilities for environmental cleaning in these areas.
Departments or areas where semi-critical and critical equipment is sterilized and stored (i.e., sterile services) often service vulnerable patients in high-risk and critical care areas, in addition to other patient populations.
Staff who work in the SSD might be responsible for cleaning and disinfecting it instead of environmental cleaning staff. Alternatively, it is possible to train and assign a dedicated cleaning staff member to this area.
Develop detailed SOPs and checklists for each facility to identify roles and responsibilities for environmental cleaning in these areas.
SSDs have two distinct areas, the soiled area (also called dirty area or decontamination area) and the clean area.
Find further guidance on environmental cleaning in SSDs here: Decontamination and Reprocessing of Medical Devices for Health-care Facilities.
Intensive care units (ICUs) are high-risk areas due to the severity of disease and vulnerability of the patients to develop infections.
Frequency and process is the same for adult, pediatric, and neonatal units, but there are specific considerations for neonatal areas. See Process / Additional guidance in Table 16 below.
Clean floors with neutral detergent and water
If a neonatal incubator is occupied, clean and disinfect only the outside; only clean (neutral detergent) on inside
Ensure that cleaning schedules details responsible staff (e.g., nursing or cleaning staff) for environmental cleaning of surfaces of noncritical patient care equipment
For more information, please visit Surgical faucet solutions.
Last clean of the day: also clean low-touch surfaces; see 4.2.4 Scheduled cleaning
Scheduled basis (e.g., weekly) and when visibly soiled Scheduled basis (e.g., weekly) and when visibly soiled
Change filters in incubators according to manufacturer's instructions, when wet or if neonate was on contact precautions (during terminal clean)
After patient transfer or discharge (i.e., terminal cleaning) See 4.2.3 Terminal or discharge cleaning of inpatient wards
Pay special attention to terminal cleaning of incubators
Pay special attention to ensure reprocessing of noncritical patient care equipment
Provide dedicated supplies and equipment for the ICU (e.g., mops, buckets) that are not used anywhere else.
Use fresh mops/floor cloths and mopping solutions for every cleaning session.
Use fresh cleaning cloths for surfaces for every cleaning session (at least two per day), regularly replacing them during cleaning and never double-dipping into cleaning and disinfectant solutions.
Portable or stationary noncritical patient care equipment incudes IV poles, commode chairs, blood pressure cuffs, and stethoscopes. These high-touch items are:
Critical and semi-critical equipment requires specialized reprocessing procedures and is never the responsibility of environmental cleaning staff.
Figure 12. Examples of noncritical patient care equipment that are high touch surfaces
The responsibility for cleaning noncritical patient care equipment might be divided between cleaning and clinical staff, so it is best practice to clearly define and delineate cleaning responsibilities for all equipment (stationary and portable).
Develop a cleaning chart or schedule outlining the method, frequency, and staff responsible for cleaning every piece of equipment in patient care areas and take care to ensure that both cleaning and clinical staff (e.g., nursing) are informed of these procedures so that items are not missed.
Clean and disinfect heavily soiled items (e.g., bedpans) outside of the patient care area in dedicated 4.7.2 Sluice rooms
Disinfect bedpans with a washer-disinfector or boiling water instead of a chemical disinfection process.
Dedicated (e.g., transmission-based precautions, isolation wards) According to frequency of patient care area (at the same time as routine cleaning) Method based on the risk level of the patient care area Select a compatible disinfectant; ee 4.7.1 Material compatibility considerations
Clean and disinfect heavily soiled items (e.g., bedpans) outside of the patient care area in dedicated 4.7.2 Sluice rooms
Disinfect bedpans with a washer-disinfector or boiling water instead of a chemical disinfection process
All After patient transfer or discharge (i.e., terminal cleaning) Clean and disinfect Conduct terminal cleaning of all noncritical patient care equipment in 4.7.2 Sluice roomsA list of compatible cleaning and disinfectant products should be included in manufacturer's instructions or provided by the manufacturer upon request.
If manufacturer instructions are not available, here are the applicable material compatibility considerations and best practices for use of common healthcare disinfectants:
Each major patient care area should be equipped with a designated sluice room to reprocess soiled noncritical patient care equipment (e.g., commode chairs, bedpans). Alternatively, there may be central depots where these procedures are performed.
Sluice rooms should be as close as possible to the patient care areas that they serve and should have an organized workflow from soiled (dirty) to clean.
Clean equipment should be covered or removed during cleaning process
Both Scheduled basis (e.g., weekly) and when visibly soiled Clean Low-touch surfaces (e.g., vents, tops of cupboards)It is best practice to perform routine, standardized assessments of environmental cleaning (i.e., practices, level of cleanliness) in order to:
This section includes an overview of the available methods, as well as their advantages and disadvantages. The best practices for developing a system of routine monitoring, audit, and feedback within environmental cleaning program implementation are covered in 2.5 Monitoring, feedback, and audit elements.
Easy to implement
Benchmarking is possible
Simple and inexpensive
Allows immediate and direct feedback to individual staff
Encourages cleaning staff engagement and input
Identifies gaps for staff training/job aid improvements
Subjective'difficulty in standardizing methodology and assessment across observers
Labor-intensive
Results affected by Hawthorne bias (i.e., more of an assessment of knowledge than actual practice)
Does not assess or correlate to bioburden
Visual assessment of cleanliness: after an area has been cleaned, observers check the cleanliness of items. For example, using a gloved hand, wipe surfaces to inspect for dust. Can be applied to entire facility or specific units/wardsEasy to implement
Benchmarking is possible
Inexpensive
Allows immediate and direct feedback to individual staff
Could be delay in feedback dependent on method used to compile results
Subjective'based on individual determinations of dust/debris levels
Does not assess or correlate to bioburden
Fluorescent markers (e.g., UV visible):Quick
Provides immediate feedback on performance
Minimal training required to perform
Objective
Benchmarking is possible
Relatively inexpensive
Does not assess or correlate to bioburden
Labor-intensive as surfaces should be marked before cleaning and checked after cleaning has been completed
Some difficulties documented in terms of removal of markers from porous or rough surfaces (e.g., canvas straps)
Time-intensive
Need to vary frequency and objects to prevent monitoring system from becoming known
Quick
Provides immediate feedback
Minimal training required to perform
Objective
Expensive
Low sensitivity and specificity
Lacks a standardized threshold or benchmark for determining the level or status of cleanliness (i.e., 'safe' post-cleaning ATL levels) for specific surfaces or patient care areas
Variable benchmarks
Technology constantly changing
Interference of cleaning products, supplies and in some cases surfaces, which can both reduce or enhanced ATP levels (e.g., bleach, microfiber, stainless steel)
Environmental cultures:High sensitivity and specificity
Provides direct indication of presence of specific pathogens (direct swab cultures)
May be useful for identifying source of outbreaks and/or environmental reservoirs
Objective
Not recommended for routine use
Expensive
Prolonged time for results (>48hrs)
Requires access to laboratory resources and trained personnel for interpreting results
Lack of defined threshold or benchmark for determining the level or status of cleanliness (e.g., colony-forming units per surface area)
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